Job Title: Business Support Officer (SCTT)
Location: South Queensferry, Norseman House
Salary Band: Band 7 £32,013 - £42,205 (Placement on salary scale is dependent on confirmation of previous relevant NHS service)
Hours: 37.5 hours
Job Reference No: 17/063
An exciting opportunity has now arisen to join the Scottish Centre for Telehealth and Telecare (SCTT) as a Business Support Officer. The post holder will work as part of the SCTT team to support and promote the sustainable development of technology enabled care services (TEC) in Scotland, including the expansion of Home and Mobile Health Monitoring services.
The Scottish Centre for Telehealth & Telecare within NHS 24 aims to facilitate, expand and embed technology enabled care 'at scale' to improve health and well being for the people of Scotland by:
• Developing the national strategic direction, activities and priorities for technology enabled care in Scotland
• Raising awareness and champion the adoption and expansion of telehealth and telecare in Scotland
• Ensuring that the needs and aspirations of service users are a fundamental consideration with national telehealth & Telecare developments and activities
• Developing and promote an integrated and co-ordinated approach to technology enabled care, involving connecting across health, social care and housing, and across the statutory, voluntary, independent and private sectors.
• Identifying and secure funding opportunities to further expand telehealth & telecare developments in Scotland to facilitate the delivery of national and local strategic priorities
For more information on SCTT please visit: - www.sctt.org
The post holder's responsibilities will include:
• Developing project implementation plans and business reports to a high standard.
• Facilitating the development and expansion of new technology enabled services for clinical, professional, educational, decision support and increased self-management with partners across Scotland
• Significant stakeholder engagement working across different health and care environments and working directly with service users/patients and carers
• Leading activities to support knowledge exchange and shared learning activities on the use and implementation of technology enabled care.
To be successful in this role applicants must be able to demonstrate the following essential criteria within their application:
• Educated to degree level in an appropriate discipline, with a professional qualification in a relevant field e.g. clinical, social care, research.
• Project management qualifications and solid experience as a Project Manager.
• Experience in the development and delivery of Technology Enabled Care
• Experience of using improvement methods, performance management, assessment and/or audit methodologies to support the review of projects and new services.
• Extensive experience of managing business change/service redesign, preferably within a health or care environment
• Experience of developing and delivering training to staff groups, service users/patients/carers.
• Good interpersonal, planning and negotiation skills
• Capacity to work under pressure to meet deadlines, demonstrating flexibility and prioritisation.
In addition, it would be desirable (but not essential) for the post holder to be able to demonstrate the following in their application:
• Combination of professional, research, management and project management experience and expertise.
• Experience working in a virtual team environment.
For more information about the post, please contact: Michelle Brogan, Service Development Manager, SCTT Michelle.Brogan@nhs24.scot.nhs.uk.
Values (20/20 Workforce Vision)
The 2020 Workforce Vision Everyone Matters was launched in June 2013. The Workforce Vision captures the core values of NHS Scotland which are:
• care and compassion
• dignity and respect
• openness, honesty and responsibility
• quality and teamwork.
These values are reflected in everything we do and will be reflected throughout your recruitment journey. For more information on please visit http://www.workforcevision.scot.nhs.uk/